Georgia Relay Service

Captioned Telephone (CapTel)Service

A CapTel phone shows every word your caller says on a built-in screen while you speak and listen directly. It is for people with hearing loss.

Customer CareService

Current users can call, write, or email Customer Care with questions or problems about CapTel, TTY, and other services. You can also ask an operator to transfer you.

Customer ProfileService

You can set up a private profile so the operator already knows how you like to call. It can list your calling type, language, and numbers you call often.

DeafBlind Service (DBS)Service

People with both hearing and vision loss can make calls using a braille display. They type their message and read the operator's typed replies on the display.

Free telecommunications equipmentProgram

The Georgia Telecommunications Equipment Distribution Program gives CapTel phones at no cost to people who qualify. The home page also points to a way to apply for free equipment.

Georgia Relay calls (dial 7-1-1)Service

Anyone can place a relay call by dialing 7-1-1. A trained operator helps the call go back and forth between people who use text or other tools and people on a regular phone.

Georgia Relay Partner Program for businessesProgram

Georgia businesses get free training and materials to answer relay calls with confidence. Partners are listed in an online directory that relay users can search.

Hearing Carry-Over (HCO)Service

You type what you want to say and an operator says it aloud. You listen to the other person yourself. It is for people who hear well but have trouble speaking on the phone.